Frequently Asked Questions
| Delivery type | Country | Costs | Time |
|---|---|---|---|
| Delivery via Relais Colis | Metropolitan France, Corsica, Monaco | Free | 2 to 3 days |
| Colissimo | Metropolitan France, Corsica, Monaco | Free | 2 to 3 days |
| Click & Collect Gerard Darel | France | Free | 2 to 3 days |
| Chronopost | Metropolitan France, Corsica | 10€ | 24h to 48h |
| DHL Express | Guadeloupe, Martinique | 35€ | 24h to 48h |
| DHL | Germany, Belgium, Spain, Italy, Luxembourg, Netherlands | Free | 2 to 5 days |
| DHL | Portugal, Irland, Romania | 20€ | 2 to 5 days |
| DHL | Switzerland | Free | 2 to 5 days |
| DHL | United Kingdom | Free | 2 to 5 days |
| DHL Express | United States | Free | 24h to 48h |
For Switzerland, the UK and the USA, please place your order from the dedicated websites in the currency of the country in question.
Customs Duties : Orders delivered outside the EU - including the UK - may be subject to additional customs duties and taxes. These charges are the responsibility of the recipient and may be requested at the delivery Please contact the authorities in the country of delivery for more information
How much will it cost to ship to my country/location?
Standard delivery is charged at CHF 8 for orders below CHF 290. Standard delivery is free on orders of CHF 290 or more (after discounts). Express delivery is available for CHF 12. Any applicable customs duties, import taxes or local charges are the responsibility of the customer unless otherwise stated. Delivery charges are calculated and displayed at checkout before payment.
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