Frequently Asked Questions

IMPORTANT : For all contracts for the purchase and sale of GERARD DAREL Products where delivery takes place in a country other than France, the merchant of record on the Site is GLOBAL-E France SAS.


Therefore for any issue regarding your order shipped outside of France, you will need the Global-e order number. To obtain it, please send an email to eshop@gerarddarel.com, specifying 'Global-e order number' in the subject line. In the body of the email, please provide the details of your Gerard Darel order (email and order number beginning with GDUE).


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In case you still have questions regarding prices & payments please contact us here

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