Frequently Asked Questions

IMPORTANT : For all contracts for the purchase and sale of GERARD DAREL Products where delivery takes place in a country other than France, the merchant of record on the Site is GLOBAL-E France SAS.

Therefore for any issue regarding your order shipped outside of France, you will need the Global-e order number. To obtain it, please send an email to, specifying 'Global-e order number' in the subject line. In the body of the email, please provide the details of your Gerard Darel order (email and order number beginning with GDUE).

If you still have questions regarding your order please contact us here


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