Frequently Asked Questions
If the article you desire is not available, it means the number of orders for this product has exceeded our stock on the e-shop.
You can click on the button “alert me when tavailable" and then enter your email and the size you'd like to be notified. Unfortunately, we cannot guarantee the item will be restocked, but we will let you know if it is.
Click on the desired size you want and then on the button "alert me when available". Then enter your email and validate the alert subscription. Unfortunately, we cannot guarantee the item will be restocked, but we will let you know if it is!
Some items are available in stores before being available on the e-shop. We thank you for your patience and understanding before all the new collections items are available online.
If the article you’re looking for is from an older collection, it will only be available in outlets.
If you are unsure about your size, please consider taking usually a size down.
If you wish more information, please check our « Size guide » or directly contact a store to be advised by one of our sales consultants.
The size worn by the model is, or will soon be, displayed on the product description.
An extra button is offered with almost all of the Gerard Darel items designed with buttons.
Unfortunately, we cannot send you extra buttons as we do not own seperate pieces.
We do not propose a retouch or repair service for the items on our e-shop. However, you can consult our leather goods care section or contact us is you have any questions about the maintenance of your Gerard Darel products.
For any further questions on products or stocks, please contact us
